Coffee shops

Costa Coffee

2.3 37 reviews 06:30 AM - 08:00 PM The Grange, University Hosptial, Llanfrechfa, Cwmbran NP44 8YN, United Kingdom

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Costa Coffee at The Grange, University Hospital in Llanfrechfa, Cwmbran offers a familiar coffee shop experience within a hospital setting. The brand is known for its range of hot and cold beverages, including freshly brewed coffee served at optimal temperatures, alongside a selection of baked goods such as cakes and toasted teacakes. The atmosphere is casual and functional, with a modest seating area designed to accommodate visitors and staff seeking a convenient break. The setting reflects the busy nature of the hospital environment, which can lead to periods of high foot traffic. Staff focus on maintaining a clean and orderly space to provide a comfortable spot for a quick refreshment. Costa Coffee’s presence in this location aligns with its broader identity as a widely recognized chain that offers consistency and reliability in coffee choices and light fare, making it a practical option for those on the go.

Photos

Amenities & More

Service options

Onsite services
Takeout
Dine-in

Highlights

Great coffee
Great dessert
Great tea selection

Popular for

Breakfast
Lunch
Solo dining
Good for working on laptop

Dining options

Breakfast
Brunch
Lunch
Dessert
Seating
Table service

Amenities

Restroom

Atmosphere

Casual

Crowd

Groups

Note: Amenity details are aggregated from verified visits, the venue's website and Google. They may change without notice. We recommend confirming key details (pet policy, accessibility, reservations) directly with Costa Coffee before visiting.

Reviews for Costa Coffee

2.3

37 reviews

32%

100%

Review highlights

Based on 37 reviews

Costa Coffee at The Grange, University Hospital in Cwmbran is generally praised for its clean and tidy environment, consistent quality of hot beverages, and appealing selection of cakes. Customers often highlight the friendly and polite nature of the staff, who maintain professionalism even during busy and challenging times. The seating area is noted as comfortable, providing a pleasant atmosphere for visitors. Some feedback points to occasional understaffing, especially given the hospital location’s high foot traffic, suggesting that patience is appreciated during peak hours. Overall, Costa Coffee is recognized for delivering reliable service, good value, and a welcoming setting, making it a dependable choice for hospital visitors and staff seeking a quick refreshment break.

Robert Page

Mar 27, 2026

Clean tidy Costa Good prices Drinks always boiling hot. Cakes look and taste fabulous

Laura Jones

Mar 10, 2026

The staff are pleasant, clean, nice little seating area. Food and drink is what it is, you know what you’re getting at Costa. It can get pretty busy in here being a hospital and they seem understaffed so a little patience helps when ordering.

Peter W

Feb 24, 2026

So I came on here to write a review about a member of staff today that had to deal with a rude individual who was swearing at them. This member of staff was called Chloe and she dealt with this person in a professional manner despite the abuse and attitude he was dishing out to her, she deserves some serious plaudits for it. I'm shocked at how many Karen's are on here writing reviews about this costa, it's truly pathetic. These people are working flat out to serve you and they deserve some empathy and respect.

Stacey

Feb 20, 2026

After a few days stay with my daughter, costa was what kept us going .. The staff were always polite even during exceptionally busy times.

Brian Jenkins

Jan 12, 2026

Staff were hard working, just enjoyed a coffee and toasted teacake. Served by a friendly waitress, service as it should be!

Gethin Sugar

Dec 25, 2025

This Costa is located on the ground floor of the Grange hospital, next to the main entrance. As it's a hospital Costa, it can get very busy and is clearly popular with staff, patients and visitors. I visited here a few times while visiting a relative who was in hospital and there was always a queue of some size, even on weekends and in the late afternoon/early evening. As you'd expect, it gets much busier first thing in the morning and around midday/early afternoon. I've only ever bought takeaway drinks and food from here so can't really comment on the seating/tables but they looked clean and tidy from the queue. Everything seems a little more expensive than a normal Costa but the taste and quality matches a normal Costa. The staff work very hard here and have always been very helpful, although they have occasionally got an order wrong but have been happy to refund/make it again. Your drink will be served in a takeaway cup, regardless of where you're going to drink it (which seems a bit of a waste and isn't great for the environment).